QUESTIONS & ANSWERS

1. You should receive a confirmation email from me art@lkglickman.com Check your spam folder, if you did not receive it.
2. Your painting will be carefully packed for shipping. This can take up to a week, depending on the size of the painting and if it will be shipped stretched or rolled.
3. I will let you know once your piece is shipped with the tracking number so that you can track it yourself on-line

The courier companies need a delivery address. A signature is required upon delivery. They also require a contact telephone number and an email address so that the courier company can contact you with delivery information.

Paintings with sides that are less than 48" in length will be wrapped in bubble wrap and packed in a cardboard box.

Paintings with at least one side 48" or larger are removed from their stretcher bars (if they are stretched) and rolled up in a tube. You will be responsible for getting the canvas re-stretched when you receive it. If you have purchased a painting that needs to be stretched and you would like it shipped directly to a framer, please contact me to make the arrangements.

Paintings can be exchanged for a credit for the full amount, minus any shipping costs, so long as certain conditions are met:

- The collector has seven (7) days from the date of reception to advise me in writing that they would like to return the artwork, and fourteen (14) days to pack and ship it back to me by recognized courier, or bring it back to my studio person, at the collector's own expense.

- The artwork must be returned in its original packaging and in the same condition as when it was shipped. Be careful when both unpacking and repacking your artwork (taking photos is helpful!).

You may return your painting by packing and shipping it back to me, at your own expense. Once the painting has been received, it will be inspected for damage. If the painting is in good shape, then you will receive a credit for the price you paid on the painting, minus any shipping charges, and a 10% monthly rental fee for each month that you kept the painting, after the date you received it. You may use the remaining balance towards the purchase of any other available artwork.

The cost of shipping is included in the "handling" area of your order form, and therefore included in your final bill. There is also an international shipping fee for paintings being shipped outside of Canada. I determine the cost of shipping based on the least expensive option, usually ground transport.

I usually ship paintings by commercial courier, but sometimes, if local, I can deliver artworks in person.

Usually, paintings are shipped out from Montreal, Quebec, Canada (unless otherwise specified – I can occasionally ship from Vermont USA).

The first step is to confirm that I am currently accepting commissions.

You provide me with your size & subject requirements. Ideally you will send references to similar works that you love. I will send you a first draft once I have received a 50% deposit of the agreed upon cost. Once I have your with feedback, I will continue. I usually send one more updated image when I am close to done to be sure you are pleased.

Once you are happy with the result, you send the remaining balance due on your invoice.

Then I pack and ship the artwork to you!

This depends on my schedule at the time of the order, how large the commissioned piece is, and how many iterations the commissioned artwork requires. While it is on a case-by-case basis, you should normally expect anywhere between 2 and 6 weeks to complete.

Yes, with pleasure! I have ready-made workshops, or I can customize something for you and your group.